We will only keep your information for as long as we are either required to by law or as is relevant and needed for the purposes for which it was collected.
You can visit the Site and browse without having any need to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you, unless you have an account on the Site and log on with your user name and password.
Data that we collect
We may collect various pieces of information if you are seeking to place an order for a product with us on our Site.
We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
The information you provide to us, will be used to enable us to process your orders and to provide you with the services and further information offered through our website and that which you request. Furthermore, we will use the information provided by you, to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; update and upgrade the layout and/or content of the pages of our website and customize them for our users; identify visitors on our website; analyze data and research about our users’ demographics; send you information we believe you may find useful or which you may have requested from us, including information about our products and services, provided that you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent, we may contact you by email with details of other products and services available with us. If you prefer not to receive any marketing communications from us, you can choose to opt out at any time.
Your name and address may be passed on to a third party in order to make the delivery of the product to you (e.g. to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of any changes that occur.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may choose to access this information by logging into your account on the Site. Here you are able to view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details ( for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Other uses of your Personal Information
Your personal information may be used for opinion and market research. Your details will remain anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls that we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in any competitions. The answers to our surveys are saved separately from your email address by us.
We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything related to other companies in our group or our business partners. If you prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the ‘unsubscribe’ link in any email that we send to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Pakistan) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear, you will be contacted for clarification.
We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data is not going to be capable of establishing your personal identification.
For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
Third Parties and Links
We have placed the required technical and security measures to avert unauthorized, illicit or unlawful access to, or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We have in place, the necessary firewalls and technical security requirements on our servers to ensure data security. Our security procedures and policies mean that we may at times request proof of your identity before we disclose any of your personal information to you. It is your responsibility to protect yourself against any unauthorized access to your account details and to your computer/device that you use to access our Site.
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to request us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.